Feedback / Complaints

The objective of DEVC is to provide efficient service to its applicants. Any feedback on the services provided by Dubai Electronic Visa Centre, Bangladesh, is welcome.

In the event of dissatisfaction with the service levels, your complaints/suggestions should be submitted to our Visa Centre at Saimon Centre, House # 4A, Road # 22, Gulshan-1, Dhaka-1212.

Alternatively you can reach us via this email: dubaivisa@saimongroup.com

 

Performance
As our most valued customer, your feedback/suggestions are appreciated to enhance our service levels.

We assure you that we will respond to your grievance within 2 working days. DEVC, Bangladesh would also be delighted to receive your feedback on the good service received from any particular associate.

Your suggestions/feedback at no stage, will have any influence on the Visa Application process, hence please feel free to give us your candid feedback!